A REVIEW OF PERFORMANCE INDICATORS FOR HOSPITAL SERVICES
AbstractThe writer intends to review literature to assess the diagnostic value of the performance indicators (P.ls), as traced by historical background and development in the English National Health Services. The dissertation compiles the history of P.Is in an organized form, specifying the role of Inter Authority Comparisons and Consultancy (IACC). It gives comparative analysis of some of the other available choices to measure health performance with P.ls. It concludes that despite enormous criticism P.ls are still the most appropriate diagnostic tool for use in performance assessment itself as well as for other approaches.
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